New Chrysler Customer
5 Year / 100,000 Mile Powertrain Limited Warranty

Frequently Asked Questions

Confidence – How we want our customers to feel about buying a Chrysler, Dodge or Jeep vehicle with protection under a 5 year / 100,000 mile powertrain limited warranty.
Commitment – We offer an exceptional level of value with this 5 year / 100,000 mile powertrain limited warranty. Even if you transfer the vehicle ownership to another individual during the warranty period, they get the same coverage.

How do I know if I'm covered by the new Chrysler 5 Year /100,000 Mile Powertrain Limited Warranty?
You are covered if you are the registered vehicle owner – retail or lease – in U.S., Puerto Rico and the Virgin Islands. This applies to 2013 model year vehicles.
When does the coverage begin and for how long does this powertrain warranty last?
The powertrain limited warranty lasts for up to 5 years or 100,000 miles on the odometer, whichever occurs first, calculated from the start of the Basic Limited Warranty.
What does the new 5 year / 100,000 Powertrain Limited Warranty include?
The powertrain limited warranty covers the cost of all parts and labor needed to repair a covered powertrain component – engine, transmission and drive system – on most new Chrysler, Dodge and Jeep vehicles
What powertrain parts and components are covered?
Gasoline engine, transmission and drive systems (FWD, AWD, RWD or 4WD).
Are any Chrysler vehicles excluded?
Vehicles that are not covered under the new 5 Year / 100,000 Mile Powertrain Limited Warranty include Sprinter models and Ram Chassis Cab vehicles.
Is towing included in the new 5 Year / 100,000 Mile Powertrain Limited Warranty?
The powertrain limited warranty covers the cost of towing your vehicle to the nearest authorized Chrysler, Dodge or Jeep dealer if your vehicle cannot be driven because a covered powertrain component has failed during the coverage period.
How does a customer transfer the powertrain warranty?
There is no transfer required.
Why has Chrysler decided to make this change?
Our customers are telling us they prefer a transferable 5 year / 100,000 mile no hassle powertrain limited warranty. Our warranty programs exemplify our investment in powertrain and our commitment to improved quality on all our vehicles. Chrysler stands behind our products.
What is different from your Lifetime Powertrain Limited Warranty to the new 5 Year / 100,000 Mile Powertrain Limited Warranty?
The lifetime warranty was not transferable and towing was not available. In order to maintain the lifetime coverage every 5 years a powertrain inspection must be performed by a dealer. The new 5 Year / 100,000 Mile powertrain warranty balance transfers with the vehicle, includes towing and no powertrain inspections are required to continue coverage.
How does your 5 Year / 100,000 Mile Powertrain Limited Warranty coverage compare to your competitors?
Our competitors that offer a longer-term powertrain warranty – Hyundai, Kia and Mitsubishi – do not offer a transferable warranty. Ford offers a 5 year/60,000 mile transferable powertrain warranty.